Insurance Agent - Acceptance, Gadsden

As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers. As an Insurance Agent, you will be responsible for the sale of insurance products and handling all customer contacts received either by telephone or face-to-face in the retail location. You will also be recognized as a trusted business advisor, and a representative of the company’s values and mission.

Assess customer needs and advise clients on coverage options. Provide quotations, pricing, and required information to prospects. Complete the sales process for each customer.
Develops and maintains relationships with business partners around the community (i.e. car dealers, loan processors, etc).
Perform outside marketing activities to generate company sales.
Prepare quotations on customer change requests to policies
Receive and respond to all customer inquiries and complaints. Request any missing or required information from customers and follow up for that information.
Maintain strong knowledge of all company products, pricing, and policy features.
Maintain knowledge of industry competitors and provide critical market feedback to your supervisor regarding local competition and service needs.
Direct customer service representatives (CSRs) in tasks relating to coverage of retail office.
Follow-up routinely with customers on all open or unresolved issues including calling lapsed customers.
Answer the telephone in a prompt, professional and courteous manner.
Report any and all conditions affecting customer satisfaction.
Maintain appropriate records including, but not limited to, all time worked, reporting of sales activities, other reporting as required by Regional Manager or Corporate Office.

A P&C license is required in order to work in this position. Acceptance Insurance pays 100% of the cost to obtain your license upon joining the company.
Minimum of 6 months of prior experience in sales required.
Above average communication skills in order to represent the company in a professional manner and communicate effectively with potential customers.
Previous experience with Excel, Word and web based systems preferred.
Experience with and the ability to use a PC to perform daily duties.
Must be detail oriented and accurate and have the ability to work independently following strict procedural guidelines.
Work schedule may fluctuate based on business need and will include evening and weekend hours and some Holidays.

Acceptance insurance offer a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401k Program.

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